Your IT department, without having to build one. We look after your users, monitor your devices and take care of maintenance so technology does not take up your time. With our own team in Bilbao, remotely and on your premises.
From solving today's incident to taking care of all your IT under a service level agreement.
Your users call us, email us or open a ticket, and a technician connects remotely or comes to your offices if needed. Every incident is logged until it is closed.
With a remote management platform (RMM) we monitor servers and devices, apply patches in agreed windows and receive alerts before a full disk or a failed backup brings you to a halt.
A maintenance plan tailored to you, with response times agreed in writing, preventive reviews and a regular report of what has been done and what is worth renewing.
If you would rather not worry about it, we take care of all your IT for a monthly fee: support, systems, security, backups, licences and suppliers. We are your IT department, with a single point of contact.
We review your infrastructure, security, backups and licences, and give you a clear report with the risks and a prioritised, costed improvement plan.
Many digitalisation and cybersecurity projects can be funded with public grants. We tell you which calls fit, prepare the technical part of the application and deliver the project. Example: SPRI cybersecurity grants.
Both models work; what matters is choosing the one that fits your company.
You only pay for what you use. It suits you if you have few incidents and someone in the company who handles day-to-day matters.
Monthly fee with monitoring, maintenance and SLA. You get ahead of problems and know what you are going to spend.
We start by getting to know your IT in depth, so that when you call us we already know what you are talking about.
We take an inventory of your devices, users, applications and suppliers.
We agree on the scope, response times and how to contact us.
We resolve incidents remotely or on your premises, and we log every one of them.
We regularly review with you what fails most often and what is worth renewing.
Some of the ways we work with companies in Bizkaia:
News that affects your day-to-day IT.
FortiOS 7.6.3 removes SSL VPN tunnel mode. What changes, the risks of upgrading unprepared and how to migrate to IPsec step by step.
Read articleSPRI funds up to 60% of cybersecurity projects in Basque industry, up to a maximum of €100,000. Applications close on 23 November 2026.
Read articleThe Spanish law transposing NIS2 has still not been published in the Official State Gazette (BOE). What it will require, who it affects and what your company can already do.
Read articleTell us how you work today and we will propose the support model that fits best.